We are all aware of the problems with counterfeit designer brand clothes, hand bags and shoes. However, this is also a big problem for the handset industry. Especially when it comes to cellphone batteries and bluetooth accessories.
I received an email from Shaffin with a harrowing story about a simple purchase of a bluetooth headset fraught with problems. Luckily, a great an assistant manager at the Nokia NY flagship store could elevate some of the problems. Read and learn:
My iphone is already here: it’s the e61. As I’ve noted on a previous post on the e-series blog, I don’t think this device, rightly lauded everywhere else, gets enough praise in the U.S. But it needs a companion. In December, I started to look for a bluetooth headset. I narrowed my search to Nokia BH-800 and BH-900. And there begins my run-in with an aftermarket product - and what kind of support I received from the marketplace.

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